Download Certified Implementation Specialist - Human Resources.CIS-HR.VCEplus.2020-05-04.79q.vcex
| Vendor: | ServiceNow |
| Exam Code: | CIS-HR |
| Exam Name: | Certified Implementation Specialist - Human Resources |
| Date: | May 04, 2020 |
| File Size: | 44 KB |
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Demo Questions
Question 1
An HR Admin without the System Admin role can do what? (Choose three.)
- Grant roles to users or groups
- Modify the HR Administration > Properties
- Reset user passwords
- Create HR Criteria
- Configure business rules
- Add users to groups
Correct answer: ACF
Question 2
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
- The Admin must elevate their role to security_admin to add members to HR groups.
- The Admin follows the same process as with any group membership change.
- The Admin can no longer add members to HR groups.
- The Admin must impersonate an HR Admin to add members to HR groups.
Correct answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html
Question 3
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- Document Template
- Upload File
- HR Service Template
- User Criteria
- HR Template
- HR Profiles
- HR Criteria
Correct answer: BDFG
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_CreateBulkCases.html
Question 4
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?
- Add the Delegated Developer role to your User record
- From the User dropdown in the banner, elevate your role to security_admin
- Manually add the security_admin role to your User record
- Nothing would need to be done
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ManageRoles.html Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ManageRoles.html
Question 5
What type of information does the HR Profile contain?
- Personal employee data
- Group membership and role information
- User login and department information
- A user's password
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html
Question 6
How many User Criteria Records may be applied to a single KB or KB Article?
- Only two
- Only three
- Unlimited
- Only one
Correct answer: A
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924 Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924
Question 7
In the base ServiceNow instance, how are User Criteria used?
- To control which users can access the HR Case application
- To control what a user sees in the information and suggested reading widgets
- To control read and write access to Knowledge bases and articles
- To control which users can access the HR Service Portal
Correct answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html
Question 8
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?
- Both are required.
- Only HR Profile table is required in HR.
- Neither are required.
- Only the User table is required in HR.
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/concept/c_CustomizedProfileInformation.html Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/concept/c_CustomizedProfileInformation.html
Question 9
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
- Matching Rules
- Client Rules
- ACLs
- Escalation Rules
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html
Question 10
What role is required, at a minimum, to view confidential HR Profile data?
- HR Admin [sn_hr_core.admin]
- HR Basic [sn_hr_core.basic]
- LE Admin [sn_hr_le.admin]
- HR Manager [sn_hr_core.manager]
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html
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